Custom homes should reflect the individual homeowners goals and objectives, not the builders. Since 1984, Myriam Enterprises has created the highest quality custom homes, in conjunction with some of the finest Architects in the region. As a company built on the “Golden Rule”, Myriam Enterprises treats each client as though a Myriam employee were going to own the home for many years to come. In turn, pre-construction services, quality building techniques, and warranty follow up are essentials to the Myriam mantra of “Do your best, make it perfect.”

A diverse résumé of home styles accompanies Myriam Enterprises: mountain contemporary, log post and beam, full log, and timber frame construction are just a part of the twenty plus years of Myriams work history.

Myriam Enterprises is a very different Contractor; on purpose. The blend of blue chip professionalism and quality control has been combined allowing Myriam to become the successful custom builder of a diverse array of properties. While most builders only work toward building the plans in hand, the staff of Myriam Enterprises understands that creating a working environment and individualized finishes of a home or ranch property is critical to their clients enjoyment of the building experience. To this end, each part of the building process and offered suggestions from Myriams staff are based on how the Myriam staff member would build or act if the property were their own. Ownership with accountability for workmanship, ultimately, is what sets Myriam Enterprises apart.

With so many new construction companies opening their doors for business each year what differentiates Myriam Enterprises from these new firms and their existing counter parts? When asked, Brett A. Barrett, President of Myriam Enterprises reflected that, “our employee passion for pleasing the client is out of the ordinary. It is excessive. Completing the details with the highest level of quality; taking time with the client, their architect and decorators are the mainstays of our business. Myriam builds each of our homes with our long term reputation in mind. In turn, pricing the project fairly and eliminating surprises with comprehensive communication are important facets of the customer based philosophy of our firm. Being a professional firm, in what can sometimes be a very unprofessional business with many under capitalized contractors and people with little experience calling themselves builders, is very important to us. We are in this for the long haul. Myriam is here to take care of our clients 5, 10, or 15 years down the road.”

Differentiation is critical to any business and the quality and customer service that Myriam creates are the keys to their separation from the other builders. Customer service for Myriam always begins with communication. During the construction process communication can take many forms and occurs continuously. Preconstruction services for Myriam include discussions of schedules and budget goals as finishes and selections are reviewed. Additionally, the review on site of construction methods, quality control, and alternate finishes with the client allow Myriam to create a flow of communication, which during construction provides understanding and a comfortable process for the client. Fred Niggeler, Vice President of Myriam Enterprises, explained the budget process, “each home we build is unique, setting a budget begins with listening to the clients dreams, confirming the total cost of the new home, verifying the finishes the Owner is interested in, pricing options, tracking the selections, creating a budget for each aspect of the project, and keeping a detailed report for the client. It sounds simple, and it can be, if your builder is willing to take the time and cares to do the work. We see so many unhappy owners because their previous builder was overwhelmed in the field and did not take the time for the client in all ways. Building is not just about hammers and nails; it is communicating and coordinating the installation within the approved budget.”

Follow up service and “punch work” are critical when completing an enjoyable building process. Myriam has described this process as the lynch pin to long term quality and enjoyment of the home. Myriam strives for a zero punch list upon move in. Responding to any questions and work requests is a must in order for the top service to be provided.

Long term service in the community also creates multiple repeat clients. Myriam has built more than a few homes for the same client as their needs change or their family grows. Obviously, a home is an investment and a commitment of time and money. Myriam Enterprises believes that an enjoyable experience is a direct outcome of communication and quality performance.

Myriam uses communication to create an investment and equity for their clients as a part of their overall professional process. “Listening to our clients and their Architects is our first priority. We can not begin to meet our clients lifestyle goals unless we know their objectives. Goals are crucial and must be met; again, we can only meet these goals if we listen to the client. Myriam uses all available methods of communication, but nothing beats directly talking with someone. We carry this philosophy over to our relations with our employees, suppliers, and subcontractors informing them of the projects objectives and goals,” states Barrett.

Myriam understands that the properties they are building are an investment for their Owners. Return on investment when reviewing products, such as roofing or insulation are outlined and discussed with each of Myriams clients. Review of home automation options to build in, wiring needs for telecommunications, and audio/video technologies at many different levels are priced and reviewed. While most clients do not envision the day they may want to sell their home, it is a focus of Myriam to point out what can be done to facilitate a sale in the future, by installing those products and features that a vast majority of mountain buyers are looking for. Myriams Web site www.myriam.com is a wealth of information and has been updated to provide individualized client service access, as well as an overview of the company in greater detail. Additionally, The Growth of a Home presentation available on their web site describes in photographic detail the building of a mountain home and answers many questions for potential home owners and investors. Each client is a future source of pride and reference for Myriam Enterprises and the personal service and attention to detail each client receives shows that Myriam cares.